Contact Us
We're Here to Help Every Step of the Way
At Wuggos, we genuinely care about you and your pup. Whether you have a question about one of our products, need help with an order, or simply want some advice on what's best for your dog — our team is always happy to hear from you. No bots, no runaround — just real people who love dogs as much as you do.
Get in Touch
📧 Email Us The best way to reach us is by emailing our customer care team directly at shop@wuggos.com. We aim to respond to every message within 24 hours on business days.
🌐 Visit Our Website Browse our full range of products and resources at wuggos.com
📦 Order Enquiries For questions about an existing order — including tracking, delays or changes — please email us at shop@wuggos.com with your order number and we'll get back to you as quickly as possible.
↩️ Returns & Refunds Not happy with your purchase? We've got you covered with our 90-day money-back guarantee. Email us at shop@wuggos.com and our team will take care of everything.
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ section. Here are some of the most common questions we receive:
Where is my order? All orders placed before noon ship the same day. Orders placed after noon ship within one business day. Once your order is dispatched you will receive a tracking confirmation by email.
How do I cancel or modify my subscription? Simply email us at shop@wuggos.com before your next order is processed and we'll take care of it right away.
How does your money-back guarantee work? If after 90 days of consistent use you're not satisfied with the results, just reach out to us at shop@wuggos.com and we'll make it right — no questions asked.
Where are your products made? All Wuggos products are proudly made in the USA using a carefully selected blend of domestic and globally sourced ingredients, shipped from our warehouse in Denver, Colorado.
For more FAQs visit our FAQs page at wuggos.com
Our Shipping Address
Wuggos Denver, Colorado United States of America
Business Hours
Our customer care team is available to assist you during the following hours:
🕘 Monday — Friday: 9:00 AM — 5:00 PM (MST) 🕘 Saturday: 10:00 AM — 2:00 PM (MST) 🚫 Sunday: Closed
Emails received outside of business hours will be responded to on the next available business day.
Connect With Us
Follow us on social media for the latest product updates, tips for your dog's health and some seriously adorable pup content:
🐾 Instagram: @wuggos 🐾 Facebook: Wuggos 🐾 TikTok: @wuggos
We Love Hearing From You
Whether it's a success story about your dog's transformation, a question about our ingredients, or just a cute photo of your pup — we genuinely want to hear from you. Every message matters to us and we promise to get back to you as soon as we can.
shop@wuggos.com | wuggos.com